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Case studies

May 2008

Institute of Cast Metals Engineers (ICME)

With a membership base in excess of one thousand members, the ICME recognised the need to invest in more robust and scaleable server hardware in addition to integrating the systems with key business applications.

Realising that the nature of their issue was very specific to themselves, the Institute spoke to a number of potential contractors before deciding to give the business to Tek Response - who they felt would truly give them a flexible and tailored approach.

 

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April 2008

The Shakespeare Hospice

The Shakespeare Hospice is an independent local charity, providing specialist palliative day care for people living with life-limiting illness, and a Hospice at Home team. Their specialist palliative nursing care and support enables patients to continue living at home with their families while receiving active treatment, or for as long as possible when active treatment has ceased.

In early 2007, the Hospice was planning to open up a subsidiary office to act as a drop in centre for people with serious and terminal illnesses who required help and care.

Tek Response were invited to work with the Hospice on implementing an IT solution that would allow them to expand their organisation whilst minimising cost and maintenance issues internally.

 

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April 2008

Birmingham Arts Information Technology

Formed over seven years ago, Birmingham Arts Information Technology (BAIT), was set up as a not-for-profit internal IT consultancy by and for a city-wide network of Arts venues across Birmingham.

In March 2007 the BAIT board invited a number of local companies to address the issue maintaining the BAIT systems.. This was no ordinary IT maintenance task, but instead was a huge strategic business consultancy challenge.

Having heard what each of the companies had to say, the BAIT board selected Tek Response to steady the ship, because in addition to demonstrating that they were qualified to deliver the best solution, they stood out clearly as the organisation that actually cared. They weren’t greedy and had the right calibre of business acumen to help.

 

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March 2008

Waddington & Ledger - Print Industry

Waddington & Ledger (W&L) Ltd. is a well-established private printing company, with an annual turnover in excess of £35 million. Founded in 1884 by Solomon Waddington & Arthur Ledger, they have over 150 employees and boast an impressive customer portfolio, as approved suppliers to organisations such as Boots, EMAP, Lloyds Bank, Open University, Royal Bank of Scotland, Proctor & Gamble and Haymarket Publications

Waddington & Ledger first employed the services of Tek Response in 2003, and have subsequently entrusted them to deliver numerous IT projects, throughout which their relationship has only continued to get stronger. Whilst W&L have a large workforce and internal IT resources, they have enjoyed a fruitful relationship with Tek Response on all of their major projects.

 

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January 2008

Paintbox Ltd - Tier 1 Automotive Supplier

Paintbox Limited, is a tier one supplier involved with painting and assembly of components for the automotive industry, with an annual turnover in excess of £35 million.  They employ several hundred staff with over 120 network users across several sites in the UK

It was clear to Paintbox that ICT was seriously impacting the growth and success of their business. Steve Thomas, Business Systems Manager at Paintbox, explained; “We were aware that as we pressed on with the development of our business applications it would put more demand on this infrastructure, and it would be even more critical that it ran efficiently and reliably.” It was at this time, that Tek Response became involved.

 

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