Our hosted and managed service offers an alternative to the ‘traditional model’ of having servers located in your office, and your business applications installed on each and every PC.
With the ‘traditional model’ when a particular application runs, it is running locally on your PC, and as such its performance (whether it runs slow or fast) is largely dependent on the age and specification of your PC. Additionally, your business data is typically located on a local server. This allows you to securely share documents between your co-workers. In addition, the data on the server is backed up nightly to a tape system. From an ongoing support perspective, you require your server and PCs to be maintained.
Our hosted and managed desktop service replaces this traditional way of working by hosting your business applications and business data in a purpose-built physically and environmentally secure data centre. Just some of the benefits of our hosted on-demand IT infrastructure include lower capital outlay – helping with cash flow and financial planning - whilst providing peace of mind that the infrastructure is fully managed and maintained.
With this service, access to your business applications and business data is provided through what is known as thin-client technology.
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THIN-CLIENT TECHNOLOGY |
As opposed to installing and running applications physically on your local PC, your business applications run in the memory of a high performance server located in the data centre. Your keyboard and mouse movement on your local PC is redirected to the server in the data centre. The server carries out your instruction within its own memory – and simply re-directs the screen display back to your PC.
There is a small piece of software (known as a thin-client) that is installed on your local PC that captures the keyboard and mouse movement, sends it to the server in the data centre, and then displays on your local PC screen what the server in the data centre instructs it to – i.e. the actual business application itself never actually runs in the memory of your local PC.
Benefits of our Hosted & Managed Service include:
- There is no requirement for a server to be located on your business premises. Therefore you do not have the hassle of finding space; air-conditioning the environment; physically securing the server; and no noise and heat issues – our servers are hosted in a purpose-built physically and environmentally secure data centre
- Tek Response are responsible for the support and maintenance of the servers in the data centre
- Tek Response are responsible for the backup of your business data – you will not need to worry about changing backup tapes on a daily basis – ever! Tek Response will restore your files at your request – all part of the service
- Our solution is scaleable – for example, further data storage can be purchased as and when you require
- All user administration such as setting up new users and email is included in our managed service
- Your hosted desktop can be accessed from various remote locations (depending on what security principles you choose to enforce) such as another office or home
- Today’s and tomorrow’s business applications can be delivered to yesterday’s aging PC hardware – thin-client technology will allow these applications to run much faster. Therefore you can increase the life span of a PC – bringing significant cost savings.
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HOSTED SPAM FIREWALL |
Gone are the days when a simple spam filter was enough to protect your business critical applications from spam attacks. No matter how small or large your business, you need a comprehensive anti-spam solution that comes in at an affordable price! Buying, maintaining and upgrading your own anti-spam filters – or spam blockers can be expensive, both in terms of up front capital cost and ongoing resources. Worse, it can get outdated quickly. That's why it makes sense to outsource this requirement as a managed service to Tek Response.
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OFFSITE DATA BACKUP |
When the worst happens, how would you recover your critical data? Tek Response can offer you a hosted service to continually backup your key files to our secure offsite datacentre. This is kept fully secure, up to date and backed up so that we can offer you absolute certainty that your data will be ready to recover instantly. Offsite data backup services are best deployed as part of a full disaster recovery strategy which Tek Response can help your business create.
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