Tek Response is a vibrant, innovative provider of cost-effective and efficient IT solutions, whatever your requirements may be. Based in the West Midlands we work with companies both locally and nationwide. In April 2008, we opened a new Birmingham technical office as part of our continued growth plans. Further strengthening our experienced technical team, this also brought further specialist skills with the addition of ticketing specialists to assist in supporting our box office clients.

Founded in 1999, we have built up a reputation for quality, good service and excellence in problem solving for businesses.

Our success is based on significant experience of the IT issues faced by organisations, an in-depth knowledge of the myriad of products on the market, and how the capabilities of these products can be harnessed to add real value to your operations.

We seek to develop a genuine understanding of your organisation, its needs and its objectives, before recommending a solution that will remove any concerns you have over IT and allow you to focus on your core day-to-day activities. Based on a thorough evaluation of the changing needs and aspirations of your organisation, we'll provide practical advice at each stage, cutting through the jargon and 'technospeak' to recommend the very best solution, whether you are starting from scratch or looking to upgrade an existing system.

Selecting from the most appropriate products and applications available, we will recommend, supply, install and configure everything you need to get up and running as quickly as possible, from a single office network with e-mail and web access to more complex operations spanning multiple sites with high-availability servers.

We provide on-site training for users of the new equipment so that they fully understand its capabilities. We also ensure that the necessary systems are in place to guarantee the security of your data, with fast, responsive ongoing support available as and when you need it.

We also offer complementary services such as database development, specialist consultancy services and preventative maintenance. In addition, our Voice Over IP telephone system enables us to provide a total communications solution for all types of organisations.

Our accreditations include Microsoft, Check Point Technologies, Sonicwall, Nokia, Clearswift (MIMEsweeper), Netilla, Sophos, Surfcontrol and Websense - to name but a few.

With a high percentage of company growth achieved through ‘word of mouth’ recommendations from existing clients – we are proud to work with a large and diverse client base which covers the public, private and voluntary sectors.

Over the years our client base has continually grown and now covers many industry sectors, including:

View our Case Studies section to see examples of how we have helped some of these clients and our testimonials to hear what they say about us.